Given the nature of the products available at Pretty Little Studios, and the time and investment it takes to prepare, process, and package them, Pretty Little Studios does not accept returns, exchanges, or refunds.
All orders are final and refunds and returns are not accepted. However, please contact me if you have any issues or questions regarding your order.
Damages and issues
Please check your order upon receiving it and contact us within 7 days of arrival if your items are damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.